Are you a contractor?
No. No — this operates as an independent matching site, connecting requests to local providers rather than performing the work itself.
Do you guarantee a provider?
No. Which providers are open, what they're set up to handle, and how quickly they get back to people all vary by request.
Can a photo provide a final diagnosis?
Usually not. Rarely — photos are a helpful first step, but issues hidden behind trim, framing, or sills generally need an in-person look.
Should I obtain multiple proposals?
When it's not an emergency, comparing a couple of written scopes side by side tends to expose real differences in diagnosis, materials, prep, and testing.
Who verifies licenses and insurance?
That job belongs to the homeowner — confirm credentials, insurance, permits, scope, and warranty coverage before authorizing the work.